Privacy Protection

IOGr B.V. provides platform and backend services to authorized operators based on a B2B license issued by the government of the Autonomous Island of Anjouan.
This privacy statement explains how we participate in processing personal data of users who access the websites or mobile apps of our partner operators.

What We Do

We are a B2B technology provider.
The website or app operator you are using is typically the administrator of your player account and should always be your first point of contact regarding your personal data.
We process personal data on behalf of operators for the following purposes:

• Managing the gaming platform
• Preventing fraud
• Supporting payment processing
• Assisting with KYC/AML verification
• Providing technical support
• Maintaining overall system security

Types of Personal Data We Process

Depending on the operator’s requirements and regulatory obligations, we may process the following categories of personal data:

• Player identifiers (username, email address)
• Account ID
• Transaction and betting history
• Verification documents (if legally required)
• IP address and device information
• Support logs and chats

Why We Process Data

We process personal data for the following purposes:

• Operating and maintaining platform services
• Processing and settling payments
• Detecting and preventing fraud
• Meeting legal and licensing obligations
• Investigating abuse or misuse of the system
• Supporting operators in their daily operations

Data Sharing

We share personal data only with:

• The operator (our client)
• Trusted service providers, such as payment processors, identity verification partners, and hosting providers
• Regulatory bodies or law enforcement authorities when required by law

Data Security and Storage

We apply technical and organizational measures in line with industry standards to protect personal data from unauthorized access, loss, or alteration.

We store data only for the period necessary to fulfill contractual, legal, or regulatory obligations, including anti-money laundering, audit, and accounting requirements.

Your Rights and Contact Information

If you are a player and wish to exercise your data protection rights (access, correction, deletion, objection, data portability), please contact the operator of the website or app you are using, as they are typically the data controller for your information.
For inquiries regarding data processing by IOGr B.V., you can contact our privacy team at:
📧 [email protected]

Minors

Our services are not intended for individuals below a certain age.
We do not knowingly collect or process data regarding individuals who are under the legal age for gambling (usually 18+).

Cookies and Tracking

Operator partners display their own notifications regarding cookie usage. We use cookies and similar technologies solely for platform functionality and security purposes.

Conclusion

IOGr B.V. processes technical and platform data based on its B2B license in Anjouan.
Any inquiries regarding player account data should be directed to the operator of the website or app you are using, or sent to:
📧 [email protected]